Contact

Let's talk about your channel.

Whether it's a full incentive redesign or a second opinion on a vendor proposal, the first conversation is always free and usually useful.

Direct details

Reach me directly

Availability

Taking on one new retained engagement per quarter alongside short diagnostics and board advisory — and open to the right permanent or fractional channel leadership role.

Send a message

Tell me about the brief

Prefer email? Write to mark@b2bloyalty.com.au.

Before you write

Questions I'm usually asked first.

Are you tied to a platform?

No. I take no commission, referral fee or reseller margin from any loyalty or incentive vendor. That is the whole point.

How small is too small?

A two-week diagnostic is a perfectly good place to start. Some of the best engagements began that way.

Do you work outside Australia?

Yes — mostly New Zealand, South-East Asia and the UK, remotely with periodic travel to the client's offices.